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How Inclusive Design Enhances the Customer Experience (Online Event)

Image of VRARA XR and Accessibility (1).png

Approximately 15 percent of the world’s population have a disability, according to the World Health Organization, which means that more than one billion people could face daily challenges when using digital products. When designers and developers think of their end user, do they have inclusive design in mind? Given that immersive technology faces its own adoption challenges, what should be considered when building inclusive experiences, and can accessibility actually enhance a customer’s experience?

Our panel will walk you through what to consider when building an XR experience with inclusive design in mind. They will guide attendees through a user’s journey and discuss a key element that Inclusive Design brings: Ease of Use. Inclusive design not only makes your product available to the accessibility community, but enhances the overall customer experience to make your product scale.

Host

Natascha French, President, LA-Chapter, VRAR-Association

Moderator

Joe Devon, Co-Founder Global Accessibility Awareness Day + Co-Founder, Diamond

Panelists

Matt King, Accessibility Specialist in UI Engineering at Facebook

Christopher Patnoe, Head of Accessibility Programs and Disability Inclusion, Google

Regine Gilbert, XR Access

Andreas Forsland, Founder, CEO, Cognixion